How can we help?

Contact the appropriate team using the monitored addresses below.

Launch support and safety

Use this channel for launch questions, trust and safety reports, or site issues. Include your account email, username, relevant page URL, and a description of the issue. Never email complete card numbers or security codes.

Email support@vexxim.com →

Trust, safety, and DMCA

Report illegal or non-consensual content, suspected minors, copyright concerns, impersonation, or other policy violations. Include the relevant URL and available evidence.

Email compliance@vexxim.com →

Response and record keeping

Requests are reviewed during normal support operations and prioritized based on safety and billing urgency. Keep a copy of your email and any transaction receipt. Emergency reports involving immediate danger should also be sent to the appropriate local authority.